How It
Works
$750M
Standard
Roadmap
Team
Plans
Login
Login
Get Started
Frequently Asked Questions
Answers about how FlowGrowth works, billing, support, and what to expect.
View plans and pricing
About FlowGrowth
What is FlowGrowth?
Can't I just prompt ChatGPT or Claude to write ads myself?
Can I use FlowGrowth if I am not a marketer?
How is FlowGrowth different from Canva or other design tools?
How is FlowGrowth different from AI ad generators?
Ads, Creative, and Ownership
Does FlowGrowth create video ads?
Where can I use the ads FlowGrowth creates?
Do I own the ads FlowGrowth creates?
Can I upload my own product photos, logo, colors, or brand assets?
What if I do not like the ads FlowGrowth creates?
What if FlowGrowth gets my brand, product, or offer wrong?
Campaign Launch and Meta Setup
What do I need before FlowGrowth launches a campaign?
Does FlowGrowth launch the ads for me?
What happens if my campaign is blocked or held?
Do I need my own Meta ad account?
What access does FlowGrowth need?
Is Meta ad spend included in the FlowGrowth subscription?
Who is responsible for Meta charges?
Does FlowGrowth guarantee sales, leads, or revenue?
Plans and Pricing
What is a campaign?
What is not a new campaign?
What is an additional managed campaign?
When should I buy an additional campaign instead of upgrading?
Do you offer trials?
Do you offer credits?
Billing and Payment
What payment methods do you accept?
When am I charged?
Are taxes included?
What happens if my payment fails?
Where do I find invoices and receipts?
Cancellations, Refunds, and Plan Changes
Can I cancel my subscription anytime?
How do I cancel?
What happens after I cancel?
Are subscription payments refundable?
Are one-time digital products refundable?
Are there any exceptions to the no-refund policy?
Do you offer prorated refunds when I cancel?
Can I upgrade my plan?
Can I downgrade my plan?
Can FlowGrowth prices change?
Account and Data
Can I delete my account?
What happens to my data after cancellation?
Support
How do I get support?
What support is included?
What is not included in standard support?
When will I hear back?
What if my campaign has an urgent issue?
